Provider: DELISOFT - FZCO, Trade Licence No. 29073.
Public brand
LumaGrid.
Legal seller
DELISOFT - FZCO
Registration or licence number
Trade Licence No. 29073
Licensing authority
Dubai Integrated Economic Zones Authority (DIEZA)
Registered address
DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates
Country and jurisdiction
Dubai, United Arab Emirates
Tax and VAT status
Tax treatment is confirmed by Delisoft before each invoice is issued
Support
LumaGrid Support page
Privacy
LumaGrid Privacy request form
Abuse and security reports
LumaGrid Abuse report form
Payment status
Orders are invoiced by email and paid by EUR bank transfer
Invoice model
You submit an order request. Delisoft reviews it, confirms tax treatment, issues your numbered invoice by email and reconciles your EUR bank transfer before service setup.
Questions and complaints
Use the Contact page for sales questions, Support for account or service matters, the Privacy form for data requests and the Abuse form for harmful or prohibited activity. If you are a consumer, you may also use any complaint channel available under applicable UAE law.